Frequently Asked Questions

FlexPermit is a permit management and tracking platform that gives home services companies and contractors a single place to manage, track, and report on all their permits across multiple locations.

Built for home services companies, all types of contractors, and more.

No. FlexPermit is 100% web-based. You just log in from any browser on any device — desktop, tablet, or phone.

Yes. FlexPermit connects directly to ServiceTitan via webhook to automatically sync job and permit data.

Yes. Your existing permit records can be imported during onboarding.

Yes. If your team already tracks permits in Google Sheets, you can connect your sheet to FlexPermit and get a full dashboard, analytics, technician performance, and smart alerts layered on top of your existing data — no need to change how you currently record permits. Your database remains the system of record; the Sheets connection is an optional way to bring your existing tracking into FlexPermit.

As many as you need. FlexPermit supports multiple locations with individual tracking and reporting for each.

Yes. FlexPermit supports multiple users simultaneously with no conflicts.

Five roles: Administrator, Permit Coordinator, Permit Department, Department Manager, and Technicians — each with tailored access.

Yes. Failed inspections are tracked, flagged, and reported on in the dashboard.

Yes. Smart alerts notify your team of permits requiring attention.